Selected Client Reactions to VMS

"VMS' Benchmarking confirmed the high quality and cost efficiency of our SAP landscape. The analysis also confirmed our opinion that current cost allocation did not fully correspond with actual use."

Peter Clotten, Group CIO, Giesecke & Devrient GmbH

"The measuring software installed by VMS allowed us to carry out the Benchmarking with minimal effort and without any disruptions to our daily work. The depth of detail and precision of the resulting analyses is impressive."

Werner Glaser, Center Manager, IT Applications and Solutions, Gieseke & Devrient GmbH

"The reason why we decided to use VMS was its convincing concept of a value-oriented benchmarking. Besides its excellent knowledge in the SAP environment, we were convinced by the analytical, scientific and highly efficient method. The pragmatic approach and the very reasonable cost-effectiveness with success-oriented pricing were what finally decided us."

Michael Prange, Vice-President, Computing and Network Services, Henkel KGAA, Düsseldorf

"VMS verified our strategic orientation. Our decision to rely heavily on consolidation and dynamic structures in IT operations is, in respect of cost and effort, clearly superior.

In addition, the investigation showed the direction for further increases in efficiency and for additional business."

Dr Rolf-Eckat Bandl, Managing Director of Burda Digital

"The investigation by VMS of our entire SAP landscape, with more than 16 productive systems, was technically sound, quick and effective. As a result, VMS provided us with clear, detailed information on the costs, use, and quality of our IT system. The VMS Benchmark gave us a clear blueprint for a more effective SAP strategy.

VMS now uses the VMS Monitor to support us in implementing the measures we introduced. With this tool we can carry out first-class IT controlling. And we continue to gear ourselves technically and operationally to best practice. And VMS is our competent partner in this endeavor."

Ulf Busch, CIO, OMV AG

"Utilization of our IT system varies greatly depending on the season. For this reason the optimal resource-use is very important to us. Due to the cyclical pattern, we have to avoid running into a cost-trap. Thanks to VMS, the VMS Benchmark allowed us to find out how to optimize the design of our IT landscape.

The monthly report with the VMS Monitor allows us to operate our SAP systems to best advantage in regard to costs, use and quality. This long-term assistance is ideal, because we get excellent, action-oriented reports without any effort on our part and without any interruptions to our daily routine."

Marcus Dreßler, Head of IT, Ravensburger AG

"It's definitely a service I would recommend to other global organizations using SAP, as VMS has a really unique methodology which takes into account the technical as well as the economical aspects of SAP to provide a 360 degree view of the system landscape. The VMS consultants are very knowledgeable in the SAP environment, especially in how SAP interacts with infrastructure, which is rare."

Frank Cunnane, Director - Infrastructure Services & SAP
Solutions (iS3), Information Systems Europe, Sony Europe

"Our guiding principle is to reduce costs through standardization. VMS analysed our SAP landscape, creates perfect cost and performance transparency and thus helps us on this route."

Dr Mathias Mehrtens, CIO of the Düsseldorf City Works Department

"What is so special about VMS is that it provided us with concrete, quantified points of attack for improvements in respect of costs and performance, so that we know exactly where VMS can start the implementation process. This is VMS' particular strength."

Franz Miller, Senior Executive Vice-President, IPFC, T-Com, Deutsche Telekom

"VMS supported us with a series of measures during the introductory phase of our SAP project. These included forecasts of operational costs, the assessment of quotes to appointed service providers and estimates on expenditure for application management. This meant that we got considerably better quotes and it allowed us to plan our own expenditure more precisely."

Dorette Braitinger, Project Head, TSI HR at T-Systems

"Through the VMS Benchmark, we have a site definition of our IT landscape which far exceeds the listing of KPIs in its precision and depth.

With the VMS Benchmark, the IT manager now has a card he can play if the question of costs and performance arises. The internal expense/effort for the Benchmark was really limited. When all was said and done, VMS took two to three days to put together and allocate the cost data and the rest ran completely automatically.

In my view, VMS is unique in respect of the efficiency of its implementation and the quality of its results. It brings an objectivity to the subject that I have not seen anywhere else."

Manfred Löwer, Group Manager, Service Systems Core Processes (Development), Techem Energy Services

"There are two possible reasons for a CIO to have a benchmarking carried out. Either he's trying to gather arguments in order to win brownie points with upper management or he really is looking for ideas on better control methods. If you want solid suggestions, you're in good hands with VMS."

Dr. Simone Rehm, CIO Trumpf

"What impressed me most was the depth of detail in the Benchmarking."

Through the analysis by VMS we know exactly at which points we have to do the fine tuning."

Matthias Schmitt, IT Strategist, Vattenfall Europe

"VMS has provided us with concrete points and has recommended measures we can take to increase the efficiency of Vattenfall Europe's SAP system."

Hans Rösch, Vattenfall Europe, CIO

"VMS carried out a thorough investigation of our SAP landscape in 2002 and 2004 without tying up our personnel and technical resources and assessed some convincing alternatives for optimization.

The mathematical modelling method and the know-how gained from their efficient Benchmarking database provided convincing arguments for reconfiguring our SAP landscape together with our external service provider, thereby achieving more efficient IT use for Viterra.

VM Solutions proved to be a reliable partner and a trusted advisor throughout the entire project."

Dr Michael Niklas, CIO Viterra AG, Bochum/Essen